Accessibility

Our Commitment

Hanesusshop is committed to ensuring digital accessibility for people of all abilities. We strive to provide an inclusive online shopping experience that meets or exceeds the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Ongoing Efforts

Our team continuously works to improve the accessibility of our website through:

  • Regular accessibility audits and testing

  • Implementation of user feedback

  • Training for our content and development teams

  • Monitoring of evolving standards and technologies

Current Features

Our website includes the following accessibility features:

  • Keyboard Navigation: Full site functionality accessible via keyboard

  • Screen Reader Compatibility: Compatible with major screen readers

  • Text Alternatives: Descriptive alt text for meaningful images

  • Color Contrast: Minimum color contrast ratio of 4.5:1 for normal text

  • Resizable Text: Text can be enlarged up to 200% without loss of functionality

  • Focus Indicators: Clear visual indicators for keyboard focus

  • Form Labels: All form fields include descriptive labels

Known Limitations

While we strive for full accessibility, some areas may present challenges:

  • Third-party integrations (payment processors, shipping calculators)

  • User-generated content (product reviews)

  • Historical content uploaded before our current standards

We are actively working to improve these areas and welcome your feedback on any difficulties you encounter.

Compatibility

Our website is designed to be compatible with:

  • Latest versions of major browsers (Chrome, Firefox, Safari, Edge)

  • Built-in accessibility features of operating systems

  • Popular screen readers (JAWS, NVDA, VoiceOver)

  • Mobile devices and tablets

Feedback & Support

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement:

Email: [email protected]
Subject Line: Accessibility Feedback

We aim to respond to accessibility feedback within 2 business days and will make every effort to address your concerns.

Alternative Access

If you encounter persistent accessibility issues, we offer alternative ways to access our services:

  • Phone assistance (available upon request)

  • Email support for order placement

  • Assistance with navigating our website

Third-Party Content

Some content on our site may be provided by third parties (such as product reviews or embedded videos). While we encourage these providers to maintain accessible content, we cannot guarantee their compliance.

Continuous Improvement

We view accessibility as an ongoing journey. Our team regularly:

  • Reviews accessibility standards and guidelines

  • Tests new features for compliance

  • Incorporates user feedback into development cycles

  • Updates this statement as improvements are made

Standards Compliance

Our accessibility efforts are guided by:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

  • Americans with Disabilities Act (ADA) requirements

  • Other applicable accessibility regulations

Contact Information

For general accessibility questions or to request accommodation:

Hanesusshop Customer Service
Email: [email protected]
Response Time: Within 24-48 hours during business days

We are committed to working with you to ensure equal access to our products and services.