Privacy Policy

Introduction

Welcome to Hanesusshop ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding the information we collect when you visit hanesusshop.com (the "Site") and use our services.

By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly

  • Contact Information: Name, email address, shipping address, billing address, phone number

  • Account Information: If you create an account, we collect your login credentials and preferences

  • Payment Information: Credit/debit card details (processed securely by our payment processors; we do not store full card numbers)

  • Communication Records: Correspondence with us via email ([email protected]) or other channels

  • Survey Responses: Feedback you voluntarily provide about our products and services

Information Collected Automatically

  • Device Information: IP address, browser type, operating system, device identifiers

  • Usage Data: Pages visited, time spent on site, links clicked, referring website

  • Cookies & Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

Information from Third Parties

  • Payment Processors: Transaction confirmation and billing information

  • Shipping Carriers: Delivery confirmation and tracking data

  • Analytics Providers: Aggregated usage data to improve our Site

How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and customer service

  • Send order confirmations, shipping notifications, and delivery updates

  • Provide personalized shopping experiences and product recommendations

  • Communicate with you about promotions, new products, and company updates (with your consent)

  • Improve our website, products, and services

  • Prevent fraud and enhance security

  • Comply with legal obligations

Legal Basis for Processing (For EU/UK Customers)

We process your personal data based on:

  • Contractual necessity: To fulfill orders and provide services you requested

  • Legitimate interests: To improve our services, prevent fraud, and market our products

  • Consent: For sending promotional communications (you may withdraw consent at any time)

  • Legal obligation: To comply with applicable laws and regulations

How We Share Your Information

We do not sell your personal information. We only share it in the following circumstances:

Service Providers

We share information with trusted third parties who assist in our operations:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions

  • Shipping carriers (e.g., USPS, DHL, FedEx) to deliver orders

  • Email service providers to send communications

  • Analytics providers to understand website usage

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

International Data Transfers

As a global company offering free worldwide shipping, your information may be transferred to and processed in countries outside your country of residence, including the United States. We ensure appropriate safeguards are in place through standard contractual clauses and other approved mechanisms.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Control

  • Access: Request a copy of your personal data

  • Correction: Update or correct inaccurate information

  • Deletion: Request deletion of your personal data (subject to legal limitations)

  • Restriction: Request restriction of processing in certain circumstances

  • Data Portability: Receive your data in a structured, commonly used format

  • Objection: Object to processing based on legitimate interests

Marketing Communications

You may opt-out of promotional emails by:

  • Clicking the "unsubscribe" link in any marketing email

  • Contacting us at [email protected]

  • Updating your account preferences

Cookies and Tracking Technologies

Most browsers allow you to control cookies through settings. However, disabling cookies may limit your use of certain Site features.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission

  • Secure payment processing

  • Limited access to personal data

  • Regular security assessments

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only as long as necessary for:

  • Fulfilling the purposes outlined in this policy

  • Complying with legal obligations (e.g., tax, accounting requirements)

  • Resolving disputes and enforcing agreements

Typically, we retain order information for 7 years to comply with legal requirements and transaction records.

Children's Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately at [email protected].

Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies before providing any information.

Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when revisions were made. We will notify you of material changes via email or prominent notice on our Site.

Contact Us

For privacy-related questions or to exercise your rights, please contact:

Email: [email protected]
Subject Line: Privacy Request

We will respond to your request within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Additional Disclosures

California Residents

If you are a California resident, you have specific rights under the CCPA/CPRA, including the right to know what personal information we collect, use, and disclose, and the right to opt-out of the "sale" or "sharing" of your personal information. We do not sell your personal information as defined by the CCPA.